Shipping policy
Thank you for shopping with Allure Spark Gifting Company. We are committed to delivering your handcrafted gifts and homemade chocolates with care and efficiency. This Shipping Policy outlines our delivery practices for orders placed through www.alluresparkgifting.com (the “Site”).
1. Order Processing Time
- Orders are processed within 1–3 business days (excluding weekends and public holidays).
- Custom or personalized orders may require additional preparation time.
- You will receive an email confirmation with tracking details once your order is dispatched.
2. Shipping Rates & Delivery Estimates
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | ₹80 |
| Express Shipping | 1–3 business days | ₹120 |
| Local Delivery (if any) | Same-day or next-day | ₹80 or Free over ₹5000 |
Note: Delivery timelines may vary based on location, weather, or courier availability.
3. Delivery Locations
- We currently ship across India.
- For international shipping, please contact us at [your email] before placing your order for a custom quote and eligibility.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS. If you do not receive tracking info within 72 hours, please reach out to us at [your support email].
5. Packaging & Gift Presentation
All orders are carefully packed with secure wrapping and optional gift-ready presentation. We ensure all perishable items (like homemade chocolates) are shipped with necessary temperature-sensitive materials when needed.
6. Shipping Delays
Allure Spark is not liable for delays caused by:
- Courier issues or unforeseen disruptions (e.g., strikes, natural disasters)
- Incorrect shipping addresses provided by the customer
- Public holidays or peak season volume
We will do our best to assist in resolving any shipping issues promptly.
7. Damaged or Lost Packages
If your order arrives damaged or incomplete, please:
- Email us at alluresparkgiftingco@gmail.com within 48 hours of delivery
- Include your order number and clear photos of the product/packaging
We will work to resolve the issue, whether by replacement or refund (as applicable).
8. Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery attempts:
- You may be charged for reshipping
- We will contact you to confirm updated address details
